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TurboTax Advantage (Automatic Renewal)

Important: As of November 5, your TurboTax product order has been processed for shipment. To obtain a refund, please wait until you receive the product and follow the instructions in the TurboTax Satisfaction Guarantee.
 

Select a link below to go directly to a topic or read through this article to learn all about TurboTax Advantage (formerly known as Automatic Renewal).

About 2008 TurboTax Advantage

Promotions

Contact Us about TurboTax Advantage

What is TurboTax Advantage?

When you enroll in TurboTax Advantage (formerly automatic renewal), you'll enjoy these benefits:

Convenience

  • Notification and access to TurboTax as soon as it becomes available
  • Automatic subscription to your software each year
  • Year-round access to your account to stay up-to-date on the status of your orders, shipping information, and billing-related issues
  • Personalized TurboTax account page that shows all your automatic renewal information and offers in one place

Savings

  • Low direct-from-Intuit price, year after year
  • Free shipping and handling plus direct-to-your-door delivery for CD orders
  • Discounts on other TurboTax, Quicken® and QuickBooks® products and services
  • Access to ItsDeductible® to track charitable donations and get tips on tax planning

Support

  • Prior notifications of shipments before your order is processed
  • Exclusive customer and technical help via email, chat, or phone
  • Live answers to your questions from TurboTax experts and users

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How do I subscribe?

You need a TurboTax account to purchase a TurboTax Advantage subscription, access downloads, re-download software, unlock software and manage your subscription.

If you already have a TurboTax account, follow these steps:

  1. Sign in to your TurboTax account.
  2. On the TurboTax Advantage page, click Subscribe Today, and then select the product you want to receive each year.
    Note: Your subscription will begin with TurboTax for tax-year 2009.

If you don't yet have a TurboTax account, follow these steps:

  1. Complete the account setup form, and then click Create Account.
  2. Enter your payment information, and then click Continue. Why does my credit card number change?
  3. Select the TurboTax product you want to receive each year. 
    Note: Your subscription will begin with TurboTax for tax-year 2009.

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How much am I charged?

You will be charged the direct-from-Intuit renewal price for your product each year. The amount charged to your credit card is the purchase price of your product(s) plus any applicable sales tax. On CD orders, you get free shipping and handling.

Refer to the TurboTax Advantage statement you received in the mail or visit your account online to see the exact amount.

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Why am I still getting promotions when I am already signed up?

If you are still receiving promotions after you have subscribed to TurboTax Advantage, it's possible that you have multiple accounts with us. You could be listed under a different name and address than the one you used to sign up for automatic renewal. Here's help:

  1. Confirm your enrollment settings at any time by logging on to your account.
  2. Use forgot User ID to ask our system to email you all the User ID’s you have on file with us. 
  3. Log in to each additional account and cancel your automatic renewal.
  4. If you forgot your password on an account, please use this log in help to assist you.
Note: Still getting promotions? Some promotional material may not be for TurboTax Advantage. We send trial CDs to customers with expired subscriptions. If we are unable to process your subscription order, we may send you a trial CD for your convenience. These CDs allow you to try before you buy, so go ahead and try them out!
 

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